Shipping and Delivery
Shipping / Delivery
We want your artwork to arrive safely, securely, and in a timeframe that works for you. Below you'll find details on our UK and international delivery options, as well as how to collect your order directly from our gallery in Saffron Walden.
UK & International Delivery
Standard Delivery: Royal Mail
For most orders, we use Royal Mail as our standard delivery partner. They offer reliable, well-tracked services across the UK and worldwide. Delivery times vary depending on destination, but you'll receive tracking information as soon as your order is dispatched.
Royal Mail is ideal for:
- Unframed prints
- Smaller framed works
- Lightweight items
Premium Express Delivery: DHL
If you need your artwork sooner or prefer a fully expedited service, we offer DHL Express as a premium upgrade. DHL provides faster international transit times and enhanced tracking from door to door.
DHL is recommended for:
- Time-sensitive orders
- International customers wanting the quickest delivery
- Buyers who prefer a premium courier experience
Free Collection from the Gallery
You're welcome to collect your order free of charge from our gallery in Saffron Walden.
Gallery address:
Heath Kane Gallery
17 Church Street
Saffron Walden, CB10 1JW
(Approximately 1 hour from London)
Choosing collection is especially important for larger or more delicate framed pieces. These works carry a higher risk of glass breakage when shipped via courier, so we strongly recommend collecting them in person whenever possible.
Once your order is ready, we'll contact you to arrange a convenient collection time.